Vinted Users Express Displeasure Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's clothes failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
